Twingroup Global Solutions is an INFOR Certifed Partner.

If you’re a process or discrete manufacturer or a distributor, you can be assured that each Twingroup consultant with whom you work will have an average of more than 10 years of experience in your industry, will understand your challenges, and will know precisely how to use Infor Essentials - Mapics to solve them. With a base of best practice knowledge gained from hundreds of supply chain management and enterprise implementations, our consultants work with one goal in mind—to help you realize rapid implementation, low total cost of ownership and high return on your investment in Infor Essentials - MAPICS.

Infor software is already built with functionality specific to your industry—helping reduce the complexity, risk and cost of implementation. Our consultants thrive on leveraging this functionality to solve your toughest business issues. And they are constantly working to expand their ability to benefit your business in ways that other software providers cannot.

Our INFOR Services Unit has dedicated Consultants that have solid product knowledge and expertise built on INFOR XA - MAPICS projects implemented since the 1980s. This unique and priceless experience enables TwinGroup to support INFOR XA - MAPICS users from the earliest versions to the new release. TwinGroup delivers a complete range of consulting services including full design and deployment services allowing our Clients to operate INFOR globally. We can implement the software, enhance it and maintain it. We can provide resources from full-time Project Leaders and Application Specialists through System Designers and Programmers. We utilize the INFOR Standard Methodology for implementation.

Our services are grouped under the following headings:

• Global support for multi site and international projects
• Integration of INFOR XA - MAPICS with othersolutions
• INFOR XA - MAPICS customisation services
• Outsourcing
• Full help desk services
• Smooth implementation services for fast return of investment
• Support for day-to-day needs as well as ongoing development

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TwinGroup's BPCS knowledge and experience is the most substantial in the industry and extends from Version 2.0 to the latest Version 8.0. Many Managers and Consultants of TwinGroup have previously worked for SSA. Others have BPCS experience as former users, having faced the same challenges that our BPCS Clients face everyday. Our Consultants put all their experience of BPCS to bear effectively on each project they execute for our Clients. This invaluable familiarity with the product gives our Consultants a unique advantage compared with the rest of the market.
Support is comprehensive and we can provide project delivery that includes the mapping of the company processes, prototyping activities and software development. Our resources comprise Project Leaders, Application Consultants and a Technical team highly skilled in AS/SET™ development. Our BPCS practice is a full-service provider.

Full-spectrum BPCS-SSALX services include:

•	Global support for multi site and international projects
•	Integration of BPCS with collaborative applications, supply chain, business intelligence, MES and EAI
•	BPCS customisation services
•	Outsourcing
•	Full help desk services
•	Smooth implementation services for fast return of investment
•	Support for day-to-day needs as well as ongoing development

BPCS Best Pratices and Solutions Packaging. Our approach is structured by vertical industry and we will operate with industry-focused consulting and implementation services provided by industry skilled consultants. According to this approach, specific Competence Center have been established for several our customer in order to manage their specific needs, change management requirements and IT issues. Following this strategy we provide packaged solutions reflecting the vertical industry best practices in our targeting sectors (food & beverage, automotive, retail, …).

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TwinGroup provide also MOVEX, ORACLE, SAP and TXT esolutions consulting services. We utilize consolidated partners within the specialized required skills.

We believe that solutions are about more than software. They’re about people too – the people who design and implement them and the people who rely on them everyday. We know that people make the difference between good and great.

That’s why the services we offer are as deeply focused on the needs of the select manufacturing and distribution industries as our solutions. The average Twingroup consultant has an advanced degree and over 10 years of experience in the industry that he serves. We offer a deep base of best practice knowledge gained by implementing hundreds of supply chain management and enterprise solutions. Our consultants know your industry, understand your challenges, and have first-hand experience with solving them.

We combine this knowledge with a passionate commitment to the success of our customers to provide solutions that are uniquely effective at solving the essential challenges you face. Twingroup is proud of the relationships we have with our customers, and we understand the critical role our solutions play in running their businesses. We thrive on the challenge of solving their toughest business issues and constantly work to expand our ability to benefit their business in ways that others cannot.
 

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